Symantec endpoint protection 12 not updating virus definitions on client
It is not for personal computers or mobile devices used to access the Wolfie Net wireless network.University-owned computers with the managed version get their virus definitions updated twice a day.Mac users can check for it in the Applications folder of their hard drive.Symantec Endpoint Protection is installed on University-owned machines by either Client Support or a departmental support technician.On a Windows computer, check the list of program files to see if Symantec Endpoint Protection is installed.If there is a gold shield in the system tray, then the software has already been installed.Back to top Symantec's Intelligent Updater is an alternative to Live Update for obtaining the most recent virus definitions.Intelligent Updater is less convenient to use than Live Update, because it is a manual process.
We do this because sometimes the Live Updater will run into an endless loop of updating his definitions database.
You can obtain the most recent virus definitions (also known as protection files or pattern files) from Symantec in several ways.
Running Live Update (the first option below) is usually the easiest and most effective, but other options are available.
The Macs should be able to check in and report, and get Live Update updates, but not much else.
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